Looking to get more out of your AQUA Gallon purchases? Through the SehatAQUA Family Program and AQUA 100% Untung promotion, customers can earn points and redeem them for a variety of exciting rewards.
To help you better understand how this promotion works, here’s a complete guide to the membership requirements, how to earn points, and the reward redemption process. Let’s take a look!
What Is the AQUA 100% Untung Promotion?
The AQUA 100% Untung promotion, part of the SehatAQUA Family Program, is a loyalty program organized by PT Tirta Investama to provide added benefits to AQUA Gallon customers and selected AQUA Home Service (AHS) partners.
Through this program, members can earn points from purchasing AQUA Gallons and redeem them for a variety of exciting rewards.
By participating in the program, members are deemed to have read, understood, and agreed to all applicable terms and conditions, including any amendments made by the organizer from time to time.
General Terms and Conditions of the AQUA 100% Untung Promotion
The SehatAQUA Family Program, also known as the AQUA 100% Untung promotion, applies to all AQUA Gallon customers and AHS partners appointed by PT Tirta Investama.
Program members must meet the following requirements:
- Be at least 18 years old.
- Be domiciled within the Republic of Indonesia.
- Provide accurate and verifiable personal data.
- Register as a SehatAQUA member through the designated official channels.
Each individual, household (based on r), and AHS partner may have only one membership account.
When registering, members also consent to PT Tirta Investama processing the personal data required for the implementation of the program in accordance with the applicable privacy policy.
How to Join the AQUA 100% Untung Promotion?
Registration is available through the SehatAQUA WhatsApp service at 0878-7870-0048. The registration steps include:
- Send the message “Hi AQUA” or any greeting to SehatAQUA WhatsApp.
- Select menu number 1 and follow the instructions provided.
- Wait for a confirmation message that your registration has been successfully completed.
Make sure all the information provided is correct and matches your personal identity documents.
How to Earn Points
After successfully registering in the program, members can earn points through the purchase of AQUA Gallon products in the following ways:
- Purchase an original AQUA Gallon product.
- Open the gallon cap and find the unique code inside the cap.
- Send the unique code via SehatAQUA WhatsApp.
- Wait for a confirmation message that the code has been successfully registered.
Each verified unique code from a 19-liter AQUA Gallon will earn members 1,000 points.
In addition, there are several rules regarding unique codes, point collection limits, and point validity periods that need to be considered. The details are explained below.
1. Unique Code Terms and Conditions
The unique code located inside the AQUA gallon cap can only be redeemed for points if it meets the following conditions:
- Originate from genuine AQUA Gallon products.
- Be intact and clearly readable.
- Have never been used before.
- Must be registered according to the program mechanism.
The organizer reserves the right to reject unique codes that are damaged, unreadable, suspected of being tampered with, traded, or obtained in a manner that does not comply with the program’s terms and conditions.
2. Point Collection Limits
Each account can collect a maximum of 40,000 points per month from submitting unique codes. The calculation is based on the period from the 1st to the last day of the current month.
Unique codes submitted after this limit has been reached will not be processed in the same month, but they can still be submitted again in the following month as long as they meet the program requirements.
3. Point Validity Period
Points collected are valid for 2 years from the date they are verified and credited to the member’s account. After this period, the points will automatically expire and cannot be restored.
In addition to AQUA Gallon purchases, members also have the opportunity to earn additional points through certain activities or events organized by PT Tirta Investama, under terms and conditions that will be announced separately.
How to Check Your Points
To check the total points you have collected, you can follow these steps:
- Send a message to SehatAQUA WhatsApp.
- Select the Cek Poin menu.
- The system will display your total available points, as well as information on points that are about to expire.
In addition, members can also view their unique code submission history through the “Riwayat Submit Kode Unik” menu.
How to Redeem Points
Points that have been collected can be redeemed for various rewards available in the SehatAQUA catalog. Here are the steps you can follow to redeem them:
- Send a message to SehatAQUA WhatsApp.
- Select the Tukar Poin menu.
- Choose the desired reward.
- Follow the instructions until the redemption process is completed.
To view the available reward options, members can access the Cek Katalog Hadiah menu. Please note that the organizer reserves the right to verify and reject or cancel point redemptions if any violations of the program’s terms and conditions are found.
What Are the Reward Terms and Conditions?
In this program, members can redeem points for both physical and non-physical rewards.
Physical Rewards
Tangible rewards will be delivered to the address registered in the SehatAQUA account within a maximum of 14 working days after a successful redemption. Some important conditions to note include:
- Tangible rewards can be redeemed a maximum of 3 times within 1 year.
- The color and specifications of rewards depend on stock availability.
- Images of rewards in the catalog are for illustration purposes only.
- Selected rewards cannot be changed or canceled.
- Members are advised to check the condition of the reward immediately upon receipt.
If the selected reward is unavailable, members will be asked to choose another reward, or the points used will be refunded.
Non-Physical Rewards
Intangible rewards may include vouchers and mobile phone credit (pulsa), which can only be redeemed through SehatAQUA WhatsApp. The applicable conditions include:
- Vouchers will be sent within a maximum of 3 x 24 hours after a successful redemption.
- Mobile credit (pulsa) can only be sent to the phone number registered in the SehatAQUA account.
- Redemption of non-physical rewards for the same type of prize is limited to a maximum of 2 times per month.
- Points that have been redeemed cannot be exchanged for cash or for other rewards.
Sounds interesting, right? The SehatAQUA Family Program is designed as a form of appreciation for loyal AQUA Gallon customers.
By collecting points from each purchase and redeeming them for various exciting rewards, you can gain additional benefits from your daily use of AQUA products.
For more information about the program, members can contact the AQUA Menyapa Careline at 0800-15-88888 (toll-free) or visit the official SehatAQUA channels for updates on the applicable terms and conditions.
